Privacy Policy

Information Collection & Use


In order to use this web site, you must first create a user name and password. During registration you are required to give contact information (such as email address). We only use this information to contact you about services on our site in which you have expressed interest.

You have the option to provide demographic information to us (such as language and region); we encourage you to submit this information for a more personalized experience on our site.

Realityworks is the sole owner of the information collected on the Community server. Realityworks collects personally identifiable information from users at several different points on our web site.

Communications from the Site

Special Offers and Updates

We will occasionally send you information on products, services, special deals, and promotions. You may sign up for these communications on our registration page, and may change this setting at any time.

Out of respect for your privacy, we present the option to not receive these types of communications. Please see “Choice/Opt-out.


If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide a way to unsubscribe at any time. Please see “Choice/Opt-out”.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, because they are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your specified wishes.


We store information that we collect through cookies and log files to create a “profile” of your preferences.

We do not share your profile with other third parties.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with Realityworks authorized distributors. This information does not identify individual users.

We do not link aggregate user data with personally identifiable information.

Personally identifiable information:

We DO NOT share personally identifiable information with third parties

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site


We provide you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes, when we ask for this information.

If you no longer wish to receive our newsletter(s) and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie, if you wish, to store your passwords so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you will not be able to use this site.

Links to Other Sites

This web site contains links to other sites that are not owned or controlled by Realityworks. Please be aware that we, Realityworks, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Bulletin Boards/Chat Rooms

If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

 Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information or by contacting us by telephone or postal mail at the contact information listed below.

 Business Transitions

In the event Realityworks goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or prominent notice on our web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Realityworks Inc.

2709 Mondovi Rd. Eau Claire, WI 54701 USA


800.830.1416 - U.S. & Canada Only